{"id":46905,"date":"2024-06-26T13:53:11","date_gmt":"2024-06-26T13:53:11","guid":{"rendered":"https:\/\/www.sutherlandglobal.com\/?page_id=46905"},"modified":"2025-11-28T00:43:38","modified_gmt":"2025-11-28T08:43:38","slug":"healthcare","status":"publish","type":"page","link":"https:\/\/www.sutherlandglobal.com\/industries\/healthcare","title":{"rendered":"Healthcare"},"content":{"rendered":"<div class=\"insight-banner-with-slider-wrapper \"  style=\"opacity: 0;visibility: hidden;background: linear-gradient(180deg, #EDEFEE, #FFFFFF);\">\n    <div class=\"insight-banner-with-slider-row\">\n        <div class=\"insight-banner-with-slider-left\">\n                            <p class=\"insight-banner-with-slider-subtitle\" style=\"color: #2c3546;\">HEALTHCARE<\/p>\n            \n                            <h1 class=\"insight-banner-with-slider-title\" style=\"color: #2c3546;\">AI-Powered Digital Healthcare Solutions for Healthcare<\/h1>\n            \n            \n                       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    Artificial Intelligence is Shaping the Future of Healthcare                            <\/a>\n                            <div class=\"insight-button btn-main btn-white-arrow\">\n                                <a href=\"https:\/\/www.sutherlandglobal.com\/insights\/blog\/ai-in-healthcare-transforming-patient-care\" aria-label=\"Artificial Intelligence is Shaping the Future of Healthcare\">\n                                    Read More                                    <span class=\"screen-reader-text\">\n                                        Read More \u2013 Artificial Intelligence is Shaping the Future of Healthcare                                    <\/span>\n                                <\/a>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                \n                \n                \n                                \n                            \n                                                        <div class=\"insight-banner-with-slick-slide slide insight slide-insight\" data-url=\"https:\/\/www.sutherlandglobal.com\/insights\/webinar\/driving-efficiency-and-quality-via-provider-collaboration\">\n                        <img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"472\" src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/healthcare-payers-859x507-1.jpg?w=800\" class=\"insight-thumbnail\" alt=\"Healthcare payers\" title=\"Driving Efficiency, Quality, and Cost Improvements via Collaborative Provider Programs\" srcset=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/healthcare-payers-859x507-1.jpg 859w, https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/healthcare-payers-859x507-1.jpg?resize=300,177 300w, https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/healthcare-payers-859x507-1.jpg?resize=768,453 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" data-attachment-id=\"67506\" data-permalink=\"https:\/\/www.sutherlandglobal.com\/healthcare-payers-859x507\" data-orig-file=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/healthcare-payers-859x507-1.jpg\" data-orig-size=\"859,507\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;1&quot;}\" data-image-title=\"Healthcare payers\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/healthcare-payers-859x507-1.jpg?w=300\" data-large-file=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/healthcare-payers-859x507-1.jpg?w=859\" \/>\n                        <div class=\"insight-details\">\n                            <a href=\"https:\/\/www.sutherlandglobal.com\/insights\/webinar\/driving-efficiency-and-quality-via-provider-collaboration\" class=\"insight-title\">\n                                Driving Efficiency, Quality, and Cost Improvements via Collaborative Provider Programs                            <\/a>\n                            <div class=\"insight-button btn-main btn-white-arrow\">\n                                <a href=\"https:\/\/www.sutherlandglobal.com\/insights\/webinar\/driving-efficiency-and-quality-via-provider-collaboration\" aria-label=\"Driving Efficiency, Quality, and Cost Improvements via Collaborative Provider Programs\">\n                                    Read More                                    <span class=\"screen-reader-text\">\n                                        Read More \u2013 Driving Efficiency, Quality, and Cost Improvements via Collaborative Provider Programs                                    <\/span>\n                                <\/a>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                \n                \n                \n                                \n            \n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"wp-block-sutherland-overview overview-main\" id=\"counter-c9ed485c-4ae0-4f60-8a6c-08689e632fa5\"><div class=\"overview-main-inner overview-onelayout\"><div class=\"overview-onelayout__inner-section\"><div class=\"overview-onelayout__left-wrap\" style=\"align-items:flex-start\"><div class=\"overlay\" style=\"background-color:rgba(255, 255, 255, 0.5)\"><\/div><div class=\"overview-onelayout__title-section\" style=\"text-align:left\"><h2 style=\"color:#FFFFFF\">.<\/h2><p style=\"color:#2C3546\">Sutherland Healthcare digitally transforms healthcare providers, payers, and MedTech organizations by embedding AgenticAI-powered workflow platforms with automation and analytics to improve business outcomes. We partner with Health Plans, Providers, MedTech, Product and Life Sciences Customers to deliver results against outcome-based contracts.<br><br>Sutherland Healthcare\u2019s Digital Engineering team offers Product Engineering, Application Management, Data Engineering, AI\/Analytics, Intelligent Automation, Cloud Enablement and Modernization, Digital Assurance and Infrastructure Services to Healthcare Enterprises. Powered by 40+ Digital platforms to reduce the total cost of ownership and accelerate the time to develop, implement and\/or manage support services digitally.<\/p><\/div><\/div><div class=\"overview-onelayout__counter-section\" style=\"align-items:flex-start\"><div class=\"overview-onelayout__counter-inner\" style=\"text-align:left\"><div class=\"overview-onelayout__rightTitle\"><p style=\"color:#2C3546\">DIGITAL OUTCOMES DELIVERED<\/p><\/div><div class=\"overview-onelayout__counter-boxes\"><div class=\"overview-onelayout__counter-box\"><div class=\"overview-onelayout__counter-content\" style=\"text-align:left\"><div class=\"overview-onelayout__counter-title\"><span style=\"color:#2C3546\" class=\"counter_num start\">40<\/span><span style=\"color:#2C3546\" class=\"counter_sign\">%<\/span><\/div><p class=\"overview-onelayout__counter-description\" style=\"color:#2C3546\">Accelerated claims processing<\/p><\/div><\/div><div class=\"overview-onelayout__counter-box\"><div class=\"overview-onelayout__counter-content\" style=\"text-align:left\"><div class=\"overview-onelayout__counter-title\"><span style=\"color:#2C3546\" class=\"counter_num start\">25<\/span><span style=\"color:#2C3546\" class=\"counter_sign\">%<\/span><\/div><p class=\"overview-onelayout__counter-description\" style=\"color:#2C3546\">Improved TAT for member enrollment<\/p><\/div><\/div><div class=\"overview-onelayout__counter-box\"><div class=\"overview-onelayout__counter-content\" style=\"text-align:left\"><div class=\"overview-onelayout__counter-title\"><span style=\"color:#2C3546\" class=\"counter_num start\">30<\/span><span style=\"color:#2C3546\" class=\"counter_sign\">%<\/span><\/div><p class=\"overview-onelayout__counter-description\" style=\"color:#2C3546\">Reduction in non-responders for member and provider surveys<\/p><\/div><\/div><div class=\"overview-onelayout__counter-box\"><div class=\"overview-onelayout__counter-content\" style=\"text-align:left\"><div class=\"overview-onelayout__counter-title\"><span style=\"color:#2C3546\" class=\"counter_num start\">80<\/span><span style=\"color:#2C3546\" class=\"counter_sign\">%<\/span><\/div><p class=\"overview-onelayout__counter-description\" style=\"color:#2C3546\">Straight to billing (autonomous medical coding)<\/p><\/div><\/div><div class=\"overview-onelayout__counter-box\"><div class=\"overview-onelayout__counter-content\" style=\"text-align:left\"><div class=\"overview-onelayout__counter-title\"><span style=\"color:#2C3546\" class=\"counter_num start\">5<\/span><\/div><p class=\"overview-onelayout__counter-description\" style=\"color:#2C3546\">Days provider credentialing TAT \u2013 reduced from 20+ days<\/p><\/div><\/div><div class=\"overview-onelayout__counter-box\"><div class=\"overview-onelayout__counter-content\" style=\"text-align:left\"><div class=\"overview-onelayout__counter-title\"><span style=\"color:#2C3546\" class=\"counter_num start\">40<\/span><span style=\"color:#2C3546\" class=\"counter_sign\">%<\/span><\/div><p class=\"overview-onelayout__counter-description\" style=\"color:#2C3546\">Productivity improvement with GenAI\/AgenticAI agents<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-sutherland-accordion accordion-sections accordion-layout-1\"><div class=\"accordion-head-sections\" style=\"background-image:linear-gradient(180deg,#FFFFFF 0%,#FFFFFF 100%)\"><div class=\"accordion-cta-body\"><div class=\"accordion-cta-content\"><div class=\"accordion-cta-text\"><h2 style=\"color:#2C3546\">Who We Serve<\/h2><\/div><div class=\"accordion-cta-button\"><\/div><\/div><\/div><\/div><div class=\"accordion-inners\">\n<div class=\"wp-block-sutherland-accordion-inner accordion-inner-sections\"><p class=\"accordion-header active\">Payer<\/p><div class=\"accordion-content\" style=\"display:block\">\n<p>As the healthcare landscape rapidly transforms, we empower Payers, Payviders and Third-party administrators with AI powered business process services and digital engineering services and solutions. We organize design-thinking workshops for our customers to identify automation hotspots and business process reengineering opportunities.<\/p>\n\n\n\n<p>Legacy Modernization or Core Admin system replacement is a multi-year, multi-million exercise which could derail the core focus of Payers. Sutherland\u2019s digital workflow platforms seamlessly coexist with the Core Admin systems to improve operational efficiency and productivity in 3 to 12 calendar weeks.<\/p>\n\n\n\n<p>Sutherland\u2019s advanced human-centric payer solutions are designed to accelerate operational excellence, elevate member and provider experiences, and ensure seamless regulatory compliance \u2013 powered by automation, analytics, and digital platforms.<\/p>\n\n\n\n<div class=\"wp-block-sutherland-only-button sutherland-button\" id=\"button-3b70ba09-8cf2-4191-bd96-c2ca3df34844\" style=\"text-align:left\"><a href=\"https:\/\/www.sutherlandglobal.com\/industries\/healthcare\/payer\" class=\"btn-main btn-arrow\" target=\"_self\" rel=\"noopener\">Learn More<\/a><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-sutherland-accordion-inner accordion-inner-sections\"><p class=\"accordion-header\">Provider<\/p><div class=\"accordion-content\" style=\"display:none\">\n<p>Sutherland Healthcare digitally transforms the Patient journey across pre-encounter, point of care to post-encounter phases through healthcare workflow platforms powered by AI, Automation and Advanced Analytics. We make outcome-based commitment to our provider customers to improve their cash flow and collections through Human and AI powered business process services.<\/p>\n\n\n\n<p>Sutherland is disrupting the way medical coding services are performed in the Provider Industry by enabling Autonomous Coding and Computer Assisted Coding for 30+ Modalities with Human in the Loop to ensure Coding Quality and improve Coding TAT.<\/p>\n\n\n\n<div class=\"wp-block-sutherland-only-button sutherland-button\" id=\"button-a08accde-7d90-48d1-96c4-4df22615f0ae\" style=\"text-align:left\"><a href=\"https:\/\/www.sutherlandglobal.com\/industries\/healthcare\/provider\" class=\"btn-main btn-arrow\" target=\"_self\" rel=\"noopener\">Learn More<\/a><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-sutherland-accordion-inner accordion-inner-sections\"><p class=\"accordion-header\">MedTech<\/p><div class=\"accordion-content\" style=\"display:none\">\n<p>We are an extended product engineering arm of Top#3 MedTech companies in the world delivering digital engineering services with solution accelerators to reduce time to market with test automation suites to improve quality.<\/p>\n\n\n\n<p>Sutherland has successfully set up Captive centers, Global Capability Centers and Offshore development Centers for MedTech customers in global locations to ensure rapid scale at lower cost through SLA driven managed services contracts.<\/p>\n\n\n\n<p>From strategic digital consulting and AI-driven product lifecycle management to the execution of transformative initiatives and continuous support, we empower MedTech companies to confidently navigate regulatory landscapes, fast-track innovation, and deliver high-impact solutions that improve patient lives and health outcomes worldwide.<\/p>\n\n\n\n<div class=\"wp-block-sutherland-only-button sutherland-button\" id=\"button-e1adaa9c-8314-4ec9-821d-2392892e96c8\" style=\"text-align:left\"><a href=\"https:\/\/www.sutherlandglobal.com\/industries\/healthcare\/medtech\" class=\"btn-main btn-arrow\" target=\"_self\" rel=\"noopener\">Learn More<\/a><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-sutherland-accordion-inner accordion-inner-sections\"><p class=\"accordion-header\">ISV<\/p><div class=\"accordion-content\" style=\"display:none\">\n<p><strong>(Independent Software Vendors or Product Customers)<\/strong><\/p>\n\n\n\n<p>Accelerate your customer onboarding and professional services through Sutherland Healthcare\u2019s digital engineering platforms and solution accelerators. Our GenAI powered IT Services management (ITSM) team offers 24 x 7 support through Human and AI Agents.<\/p>\n\n\n\n<p>With 15,000+ healthcare experienced technology professionals supported by a robust ecosystem of AI, Automation and Platforms, we empower ISVs to drive seamless, end-to-end digital transformation\u2014unlocking agility, scalability, and sustained impact in a dynamic healthcare landscape.<\/p>\n\n\n\n<p>A number of expanding product customers (EMR, PMS, RIS, Core Admin) are leveraging Sutherland\u2019s AI powered data migration platform with professional services to onboard new clients in 4 to 6 weeks with historical medical records to ensure care continuity.<\/p>\n\n\n\n<div class=\"wp-block-sutherland-only-button sutherland-button\" id=\"button-df786998-9158-419f-bd69-2a27d8cf441c\" style=\"text-align:left\"><a href=\"https:\/\/www.sutherlandglobal.com\/industries\/healthcare\/isvs\" class=\"btn-main btn-arrow\" target=\"_self\" rel=\"noopener\">Learn More<\/a><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\t\t\t<div id=\"casestudy-slider-1\" class=\"wp-block-sutherland-casestudy-slider case-study-slider show-heading no-overlap-prev-block\">\n\t\t\t\t<style>\n\t\t\t\t\t#casestudy-slider-1.case-study-slider .casestudy-slider__title-section .casestudy-slider__arrows button{border-color:#26235d !important;background-color:rgba(228, 227, 245, 0.2) !important;}#casestudy-slider-1.case-study-slider .casestudy-slider__title-section .casestudy-slider__arrows svg path{fill:#26235d !important;stroke:#26235d !important;}\t\t\t\t<\/style>\n\t\t\t\t<div class=\"casestudy-slider show-arrows show-dots\">\n\t\t\t\t\t<div class=\"casestudy-slider__inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__title-section\" style=\"background-color: #FFFFFF\">\n\t\t\t\t\t\t\t\t<h2 style=\"color: #272F3D\">Case Studies<\/h2>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div 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data-large-file=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/CS3-770x446-1.jpg?w=770\" \/>\t\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__overlay\" style=\"background-color: rgba(0, 0, 0, 0.5)\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sutherlandglobal.com\/insights\/case-study\/national-health-management-for-a-middle-eastern-government-agency\" class=\"case-study-item-link\"><span class=\"screen-reader-text\">Building a National Health Data Backbone: Enhanced Policy Accuracy and 360\u00b0 Visibility for a Middle Eastern Government Agency<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__content-inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"drawer-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tCase Study\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__details\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sutherlandglobal.com\/insights\/case-study\/national-health-management-for-a-middle-eastern-government-agency\" class=\"case-study-block-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tBuilding a National Health Data Backbone: Enhanced Policy Accuracy and 360\u00b0 Visibility for a Middle Eastern Government Agency \n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"btn-main btn-white-arrow\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sutherlandglobal.com\/insights\/case-study\/national-health-management-for-a-middle-eastern-government-agency\" aria-label=\"Building a National Health Data Backbone: Enhanced Policy Accuracy and 360\u00b0 Visibility for a...\">Read More<span class=\"screen-reader-text\">Read More &#8211; Building a National Health Data Backbone: Enhanced Policy Accuracy and 360\u00b0 Visibility for a Middle Eastern Government 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href=\"https:\/\/www.sutherlandglobal.com\/insights\/case-study\/an-award-winning-app-for-young-patients\" class=\"case-study-item-link\"><span class=\"screen-reader-text\">Driving Better Health Outcomes for Young Patients Through an Award-Winning Mobile Experience<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__content-inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"drawer-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tCase Study\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__details\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sutherlandglobal.com\/insights\/case-study\/an-award-winning-app-for-young-patients\" class=\"case-study-block-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tDriving Better Health Outcomes for Young Patients Through an Award-Winning Mobile Experience 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data-permalink=\"https:\/\/www.sutherlandglobal.com\/insights\/case-study\/delivering-measurable-business-outcomes-for-a-top-three-middle-east-airline\/attachment\/healthcarecasestudy_hero_859x507px-1\" data-orig-file=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/HealthcareCaseStudy_hero_859x507px-1.jpg\" data-orig-size=\"859,507\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;1&quot;}\" data-image-title=\"Reimagining Airline Efficiency\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/HealthcareCaseStudy_hero_859x507px-1.jpg?w=300\" data-large-file=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/HealthcareCaseStudy_hero_859x507px-1.jpg?w=859\" \/>\t\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__overlay\" style=\"background-color: rgba(0, 0, 0, 0.5)\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sutherlandglobal.com\/insights\/case-study\/market-leading-tech-cuts-credentialing-time\" class=\"case-study-item-link\"><span class=\"screen-reader-text\">Delivering 4x Faster Credentialing for a Leading US Healthcare Institution<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__content-inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"drawer-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tCase Study\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__details\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sutherlandglobal.com\/insights\/case-study\/market-leading-tech-cuts-credentialing-time\" class=\"case-study-block-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tDelivering 4x Faster Credentialing for a Leading US Healthcare Institution \n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"btn-main btn-white-arrow\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sutherlandglobal.com\/insights\/case-study\/market-leading-tech-cuts-credentialing-time\" aria-label=\"Delivering 4x Faster Credentialing for a Leading US Healthcare Institution\">Read More<span class=\"screen-reader-text\">Read More &#8211; Delivering 4x Faster Credentialing for a Leading US Healthcare Institution<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div> 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tabs-content active layout-1\" id=\"tabs-1\"><span class=\"mobile-tab-title\">new tab<\/span><div class=\"tabs-content-inner\"><div class=\"tabs-content-section\"><div class=\"tab-block-content\">\n<p class=\"has-medium-font-size\"><strong>Healthcare Payer<\/strong><\/p>\n\n\n\n<p><strong>SmartHealthConnect and SmartHealthAnalytics<\/strong><br>Manage large volumes of healthcare data and deliver actionable insights<\/p>\n\n\n\n<div class=\"wp-block-sutherland-only-button sutherland-button\" id=\"button-440fc6a6-6bf0-4b18-b3de-32f4bd31acc6\" style=\"text-align:left\"><a href=\"https:\/\/www.sutherlandglobal.com\/products-x-platforms\/smarthealthanalytics\" class=\"btn-main btn-arrow\" target=\"_self\" rel=\"noopener\">Learn More<\/a><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Sutherland SmartCred\u00ae<br><\/strong>Omnichannel outreach through our SmartCred platform reduces provider friction and cuts turnaround time<\/p>\n\n\n\n<div class=\"wp-block-sutherland-only-button sutherland-button\" id=\"button-c3c67ba2-1125-403c-8320-06636fcca5d0\" style=\"text-align:left\"><a href=\"https:\/\/www.sutherlandglobal.com\/products-x-platforms\/smartcred\" class=\"btn-main btn-arrow\" target=\"_self\" rel=\"noopener\">Learn More<\/a><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Provider Management Tools<\/strong><br>Roster automation, inventory management, data cleansing, and validation<\/p>\n\n\n\n<p><strong>Survey Management Platform<\/strong><br>Patient survey management platform for healthcare providers<\/p>\n\n\n\n<div class=\"wp-block-sutherland-only-button sutherland-button\" id=\"button-49296998-1b73-4d8f-a008-49aa0115cfba\" style=\"text-align:left\"><a href=\"https:\/\/www.sutherlandglobal.com\/industries\/healthcare\/payer\/survey-management-platform\" class=\"btn-main btn-arrow\" target=\"_self\" rel=\"noopener\">Learn More<\/a><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-medium-font-size\"><strong>Healthcare Provider<\/strong><\/p>\n\n\n\n<p><strong>SmartRev<\/strong><br>Analytics-driven insurance and self-pay AR follow-up platform<\/p>\n\n\n\n<p><strong>Smart MedCoding<\/strong><br>Medical coding workflow platform with autonomous coding<\/p>\n\n\n\n<p><strong>E-Hub<\/strong><br>Automate health information exchange between providers and payers<\/p>\n\n\n\n<div class=\"wp-block-sutherland-only-button sutherland-button\" id=\"button-74f9c6c5-8b1b-483a-ba48-971a0af25a98\" style=\"text-align:left\"><a href=\"https:\/\/www.sutherlandglobal.com\/products-x-platforms\/e-hub\" class=\"btn-main btn-arrow\" target=\"_self\" rel=\"noopener\">Learn More<\/a><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>SmartHealthConnect and SmartHealthAnalytics<\/strong><br>Manage large volumes of healthcare data with and deliver actionable insights<\/p>\n\n\n\n<div class=\"wp-block-sutherland-only-button sutherland-button\" id=\"button-b49cc124-ea27-4f39-8508-8f189b84a038\" style=\"text-align:left\"><a href=\"https:\/\/www.sutherlandglobal.com\/products-x-platforms\/smarthealthanalytics\" class=\"btn-main btn-arrow\" target=\"_self\" rel=\"noopener\">Learn More<\/a><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Sutherland SmartCred\u00ae<br><\/strong>Omnichannel outreach through our SmartCred platform reduces provider friction and cuts turnaround time<\/p>\n\n\n\n<div class=\"wp-block-sutherland-only-button sutherland-button\" id=\"button-60389bc0-7ffd-41b8-aff7-22c2ae554340\" style=\"text-align:left\"><a href=\"https:\/\/www.sutherlandglobal.com\/products-x-platforms\/smartcred\" class=\"btn-main btn-arrow\" target=\"_self\" rel=\"noopener\">Learn More<\/a><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-sutherland-tab-item tabs-content layout-1\" id=\"tabs-2\"><span class=\"mobile-tab-title\">new tab<\/span><div class=\"tabs-content-inner\"><div class=\"tabs-content-section\"><div class=\"tab-block-content\">\n<p>Sutherland powers intelligent CX transformation for healthcare payers and providers by blending human-centered design with digital precision. Through advanced AI, analytics, and automation, we deliver hyper-personalized, frictionless experiences that improve member engagement, streamline provider workflows, and drive better health outcomes across the care continuum.<\/p>\n\n\n\n<div class=\"wp-block-sutherland-only-button sutherland-button\" id=\"button-3b58359f-b2af-47d0-a5ab-f41badbd040a\" style=\"text-align:left\"><a href=\"https:\/\/www.sutherlandglobal.com\/services\/digital-cx\" class=\"btn-main btn-arrow\" target=\"_self\" rel=\"noopener\">Learn More<\/a><\/div>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-sutherland-tab-item tabs-content layout-1\" id=\"tabs-3\"><span class=\"mobile-tab-title\">Digital Applications<\/span><div class=\"tabs-content-inner\"><div class=\"tabs-content-section\"><p class=\"tabs-content-description\"><strong>Digital Applications<\/strong><\/p><div class=\"offering-section\"><h5><\/h5><div class=\"offering-boxes\"><p><strong><a href=\"https:\/\/www.sutherlandglobal.com\/products-x-platforms\/sutherland-robility\">Robility\u00ae<\/a><\/strong>Hyperautomation platform with intelligent workflows, rule management, and ML models<\/p><p><strong><a href=\"https:\/\/www.sutherlandglobal.com\/products-x-platforms\/sutherland-extract\">Extract<\/a><\/strong>Advanced NLP, ML, and OCR for document digitization at source<\/p><p><strong><a href=\"https:\/\/www.sutherlandglobal.com\/products-x-platforms\/cloudtestr\">Cloudtestr<\/a><\/strong>AI-powered quality engineering for banking applications<\/p><p><strong><a href=\"https:\/\/www.sutherlandglobal.com\/products-x-platforms\/smartleap-helptree\">Smartleap\u00ae HelpTree<\/a><\/strong>AI-driven IT service management and remote diagnosis for CX excellence<\/p><p><strong>Engage<\/strong><br>AI-augmented analytics and integrated desktop for enhanced agent effectiveness<\/p><p><strong><a href=\"https:\/\/www.sutherlandglobal.com\/products-x-platforms\/sutherland-cx360\">Sutherland CX360\u00ae<\/a><\/strong>AI-based customer interaction analytics to optimize experiences and journeys<\/p><p><strong><a href=\"https:\/\/www.sutherlandglobal.com\/products-x-platforms\/sutherland-translate-ai\">Sutherland Translate AI\u00ae<br><\/a><\/strong>Embedded NLP translation for digital channels, ensuring global consistency\u00a0<\/p><p><a href=\"https:\/\/www.sutherlandglobal.com\/products-x-platforms\/sutherland-anywhere\"><strong>Sutherland Anywhere\u00ae<\/strong><br><\/a>Remote workforce integration for scalable, secure customer service teams\u00a0<\/p><p><a href=\"https:\/\/www.sutherlandglobal.com\/products-x-platforms\/sutherland-connect\"><strong>Sutherland Connect\u00ae<\/strong><br><\/a>Omnichannel customer experience platform for seamless engagement\u00a0<\/p><p><strong><a href=\"https:\/\/www.sutherlandglobal.com\/products-x-platforms\/level-up\">Level Up<\/a><\/strong>Proprietary platform for quality monitoring, coaching, and performance optimization<\/p><\/div><\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-sutherland-tab-item tabs-content layout-1\" id=\"tabs-4\"><span class=\"mobile-tab-title\">new tab<\/span><div class=\"tabs-content-inner\"><div class=\"tabs-content-section\"><div class=\"tab-block-content\">\n<p><strong>Cloud Transformation<\/strong><br>Optimizing hybrid cloud performance for healthcare payers and providers by leveraging predictive infrastructure intelligence and autonomous self-healing systems\u2014minimizing cloud spend and downtime while maximizing resilience, scalability, and operational efficiency.<\/p>\n\n\n\n<div class=\"wp-block-sutherland-only-button sutherland-button\" id=\"button-70639f55-ec7c-4bfc-80a0-62cf69637c51\" style=\"text-align:left\"><a href=\"https:\/\/www.sutherlandglobal.com\/services\/cloud \" class=\"btn-main btn-arrow\" target=\"_self\" rel=\"noopener\">Learn More<\/a><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Connected Intelligence<\/strong><br>Sutherland\u2019s Connected Intelligence solutions seamlessly integrate data, advanced analytics, and AI to power real-time, enterprise-wide intelligence across the healthcare ecosystem. By dismantling data silos and enabling precision insights, we empower payers and providers to accelerate innovation, personalize member and patient experiences, and unlock the full potential of their digital health assets.<\/p>\n\n\n\n<div class=\"wp-block-sutherland-only-button sutherland-button\" id=\"button-25aa787d-5a2f-42d2-8e07-5df75106056a\" style=\"text-align:left\"><a href=\"https:\/\/www.sutherlandglobal.com\/services\/connected-intelligence \" class=\"btn-main btn-arrow\" target=\"_self\" rel=\"noopener\">Learn More<\/a><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Data and AI Security<\/strong><br>Sutherland fortifies digital trust for healthcare payers and providers with intelligent data and AI security solutions that safeguard PHI, ensure regulatory compliance, and proactively mitigate risk. From AI-powered threat detection to automated vendor risk orchestration, we enable secure, resilient ecosystems that empower innovation with confidence in a hyper-connected, AI-driven healthcare landscape.<\/p>\n\n\n\n<div class=\"wp-block-sutherland-only-button sutherland-button\" id=\"button-d1b06862-a499-47f3-8bf0-ab9660b43e71\" style=\"text-align:left\"><a href=\"https:\/\/www.sutherlandglobal.com\/services\/artificial-intelligence\/data-and-ai-security \" class=\"btn-main btn-arrow\" target=\"_self\" rel=\"noopener\">Learn More<\/a><\/div>\n<\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-sutherland-three-column-text three-column-text-main three-column-text-layout-column-4-view\" style=\"background-image:linear-gradient(0deg, #EDEFEE 0%, #FFFFFF 100%)\"><div class=\"three-column-text-main__title-section\" style=\"text-align:left\"><h2 style=\"color:#2C3546\">Why Sutherland<\/h2><\/div><div class=\"three-column-text-main__box-section\"><div class=\"three-column-text-main__inner-box\"><div class=\"three-column-text-main__boxes\"><div class=\"three-column-text-main__box\"><div class=\"three-column-text-main__box-inner\"><div class=\"three-column-text-main__box-content\"><h3 style=\"color:#2C3546\">Trusted by Global Leaders<\/h3><p style=\"color:#2C3546\">18+ years partnering with healthcare companies, 75 clients with multi-year partnerships with 80+ NPS. We are trusted transformation partners to iconic brands worldwide.<\/p><\/div><\/div><\/div><div class=\"three-column-text-main__box\"><div class=\"three-column-text-main__box-inner\"><div class=\"three-column-text-main__box-content\"><h3 style=\"color:#2C3546\">Industry-Leading Global Healthcare Expertise<\/h3><p style=\"color:#2C3546\">5000+ dedicated healthcare services professionals in 15+ dedicated healthcare locations. Access specialized healthcare domain expertise, and industry best practices to augment internal capabilities.<\/p><\/div><\/div><\/div><div class=\"three-column-text-main__box\"><div class=\"three-column-text-main__box-inner\"><div class=\"three-column-text-main__box-content\"><h3 style=\"color:#2C3546\">Improved Patient Care<\/h3><p style=\"color:#2C3546\">Streamline processes and reduce administrative burdens to enable quicker response times and efficient patient care.<\/p><\/div><\/div><\/div><div class=\"three-column-text-main__box\"><div class=\"three-column-text-main__box-inner\"><div class=\"three-column-text-main__box-content\"><h3 style=\"color:#2C3546\">Focus on Strategic Work<\/h3><p style=\"color:#2C3546\">Free up resources and capital, focus on strategic initiatives, market expansion, and patient-centric care delivery models.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n\t\t\t\t<div id=\"insight_slider-1\" class=\"wp-block-sutherland-insights-block overlap-prev-block insights-block-layout-3\" style=\"background-color:#FFFFFF;\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"insights-block-type-3\">\n\t\t\t\t\t\t\t\t<style>\n\t\t\t\t\t\t\t\t#insight_slider-1 .insight-slider__inner .insights__title-section .insights-block__arrows button{border-color:#26235d !important;background-color:rgba(228, 227, 245, 0.2) !important;}#insight_slider-1 .insight-slider__inner .insights__title-section .insights-block__arrows svg path{fill:#26235d !important;stroke:#26235d !important;}\t\t\t\t\t\t\t\t<\/style>\n\t\t\t\t\t\t\t\t<div class=\"insight-slider__inner\">\n\t\t\t\t\t\t\t\t\t<div class=\"insights__title-section\" style=\"background-color:#FFFFFF;\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 style=\"color:#2C3546 !important;\">Thought Leadership<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"insights-block__arrows-insights-slider\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div 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\/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tNext\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/button>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"insights-block-row-3 insight-slider__slide-main slick-init-loader\" data-slide-autoplay=\"true\" data-slide-arrows=\"true\" data-slide-dots=\"true\" style=\"background-color:#FFFFFF;\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"insight-slider__slide\">\n\t\t\t\t<div class=\"insight-slider__content\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"540\" height=\"319\" src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Healthcare-Facilities-859x507-1.jpg?w=540\" class=\"attachment-540x size-540x\" alt=\"Transforming Healthcare Facilities into Smart Hospitals with IoT and AI Technologies\" title=\"Transforming Healthcare Facilities into Smart Hospitals with IoT and AI Technologies\" 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data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;1&quot;}\" data-image-title=\"Healthcare Facilities\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Healthcare-Facilities-859x507-1.jpg?w=300\" data-large-file=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Healthcare-Facilities-859x507-1.jpg?w=859\" \/>\t\t\t\t\t<div class=\"insight-slider__overlay\" style=\"background-color: rgba(0, 0, 0, 0.4)\"><\/div>\n\t\t\t\t\t<a  tabindex=\"-1\" href=\"https:\/\/www.sutherlandglobal.com\/insights\/whitepaper\/transforming-healthcare-facilities-into-smart-hospitals\" class=\"insight-item-link\"><span class=\"screen-reader-text\">Transforming Healthcare Facilities into Smart Hospitals with IoT and AI Technologies<\/span><\/a>\n\t\t\t\t\t<div class=\"insight-slider__content-inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"drawer-text\" style=\"color:#FFFFFF;\">Whitepaper<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"insight-slider__details\">\n\t\t\t\t\t\t\t<a  tabindex=\"-1\" href=\"https:\/\/www.sutherlandglobal.com\/insights\/whitepaper\/transforming-healthcare-facilities-into-smart-hospitals\" class=\"insight-block-title\" style=\"color:#FFFFFF;\">\n\t\t\t\t\t\t\t\tTransforming Healthcare Facilities into Smart Hospitals with IoT and AI Technologies \n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"btn-main btn-white-arrow\">\n\t\t\t\t\t\t\t\t<a  tabindex=\"-1\" href=\"https:\/\/www.sutherlandglobal.com\/insights\/whitepaper\/transforming-healthcare-facilities-into-smart-hospitals\" aria-label=\"Transforming Healthcare Facilities into Smart Hospitals with IoT and AI Technologies\">Read More<span class=\"screen-reader-text\">Read More &#8211; Transforming Healthcare Facilities into Smart Hospitals with IoT and AI Technologies<\/span><\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div> \n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div class=\"insight-slider__slide\">\n\t\t\t\t<div class=\"insight-slider__content\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"540\" height=\"319\" src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Patient-Experience-859x507-1.jpg?w=540\" class=\"attachment-540x size-540x\" alt=\"Transforming Patient Experience by Leveraging Automation to Improve Care Outcomes\" title=\"Transforming Patient Experience by Leveraging Automation to Improve Care Outcomes\" srcset=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Patient-Experience-859x507-1.jpg 859w, https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Patient-Experience-859x507-1.jpg?resize=300,177 300w, https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Patient-Experience-859x507-1.jpg?resize=768,453 768w\" sizes=\"auto, (max-width: 540px) 100vw, 540px\" data-attachment-id=\"61855\" data-permalink=\"https:\/\/www.sutherlandglobal.com\/patient-experience-859x507\" data-orig-file=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Patient-Experience-859x507-1.jpg\" data-orig-size=\"859,507\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;PeopleImages.com - #1921690&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Patient Experience\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Patient-Experience-859x507-1.jpg?w=300\" data-large-file=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Patient-Experience-859x507-1.jpg?w=859\" \/>\t\t\t\t\t<div class=\"insight-slider__overlay\" style=\"background-color: rgba(0, 0, 0, 0.4)\"><\/div>\n\t\t\t\t\t<a  tabindex=\"-1\" href=\"https:\/\/www.sutherlandglobal.com\/insights\/whitepaper\/transforming-patient-experience-by-leveraging-automation\" class=\"insight-item-link\"><span class=\"screen-reader-text\">Transforming Patient Experience by Leveraging Automation to Improve Care Outcomes<\/span><\/a>\n\t\t\t\t\t<div class=\"insight-slider__content-inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"drawer-text\" style=\"color:#FFFFFF;\">Whitepaper<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"insight-slider__details\">\n\t\t\t\t\t\t\t<a  tabindex=\"-1\" href=\"https:\/\/www.sutherlandglobal.com\/insights\/whitepaper\/transforming-patient-experience-by-leveraging-automation\" class=\"insight-block-title\" style=\"color:#FFFFFF;\">\n\t\t\t\t\t\t\t\tTransforming Patient Experience by Leveraging Automation to Improve Care Outcomes \n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"btn-main btn-white-arrow\">\n\t\t\t\t\t\t\t\t<a  tabindex=\"-1\" href=\"https:\/\/www.sutherlandglobal.com\/insights\/whitepaper\/transforming-patient-experience-by-leveraging-automation\" aria-label=\"Transforming Patient Experience by Leveraging Automation to Improve Care Outcomes\">Read More<span class=\"screen-reader-text\">Read More &#8211; Transforming Patient Experience by Leveraging Automation to Improve Care Outcomes<\/span><\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div> \n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<div class=\"insight-slider__slide\">\n\t\t\t\t<div class=\"insight-slider__content\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"540\" height=\"319\" src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Healthcare-Organizations-859x507-1.jpg?w=540\" class=\"attachment-540x size-540x\" alt=\"How Healthcare Organizations Can Work Smarter Not Harder by Leveraging Automation\" title=\"How Healthcare Organizations Can Work Smarter Not Harder by Leveraging Automation\" srcset=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Healthcare-Organizations-859x507-1.jpg 859w, https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Healthcare-Organizations-859x507-1.jpg?resize=300,177 300w, https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Healthcare-Organizations-859x507-1.jpg?resize=768,453 768w\" sizes=\"auto, (max-width: 540px) 100vw, 540px\" data-attachment-id=\"61803\" data-permalink=\"https:\/\/www.sutherlandglobal.com\/healthcare-organizations-859x507\" data-orig-file=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Healthcare-Organizations-859x507-1.jpg\" data-orig-size=\"859,507\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"Healthcare Organizations\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Healthcare-Organizations-859x507-1.jpg?w=300\" data-large-file=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Healthcare-Organizations-859x507-1.jpg?w=859\" \/>\t\t\t\t\t<div class=\"insight-slider__overlay\" style=\"background-color: rgba(0, 0, 0, 0.4)\"><\/div>\n\t\t\t\t\t<a  tabindex=\"-1\" href=\"https:\/\/www.sutherlandglobal.com\/insights\/whitepaper\/healthcare-organizations-can-work-smarter-by-leveraging-automation\" class=\"insight-item-link\"><span class=\"screen-reader-text\">How Healthcare Organizations Can Work Smarter Not Harder by Leveraging Automation<\/span><\/a>\n\t\t\t\t\t<div class=\"insight-slider__content-inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"drawer-text\" style=\"color:#FFFFFF;\">Whitepaper<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"insight-slider__details\">\n\t\t\t\t\t\t\t<a  tabindex=\"-1\" 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class=\"insight-slider__content\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"540\" height=\"304\" src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Thumbnail-2000x1125-1.jpg?w=540\" class=\"attachment-540x size-540x\" alt=\"The Importance of Healthcare Secret Shopper Surveys and Action Plan for QHPs Under CMS\" title=\"The Importance of Healthcare Secret Shopper Surveys and Action Plan for QHPs Under CMS\" srcset=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Thumbnail-2000x1125-1.jpg 2000w, https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Thumbnail-2000x1125-1.jpg?resize=300,169 300w, https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Thumbnail-2000x1125-1.jpg?resize=768,432 768w, https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Thumbnail-2000x1125-1.jpg?resize=1024,576 1024w, https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Thumbnail-2000x1125-1.jpg?resize=1536,864 1536w\" sizes=\"auto, (max-width: 540px) 100vw, 540px\" data-attachment-id=\"53185\" data-permalink=\"https:\/\/www.sutherlandglobal.com\/insights\/whitepaper\/the-importance-of-healthcare-secret-shopper-surveys\/attachment\/thumbnail-2000x1125-7\" data-orig-file=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Thumbnail-2000x1125-1.jpg\" data-orig-size=\"2000,1125\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;1&quot;}\" data-image-title=\"Healthcare Secret Shopper\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Thumbnail-2000x1125-1.jpg?w=300\" data-large-file=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Thumbnail-2000x1125-1.jpg?w=1024\" \/>\t\t\t\t\t<div class=\"insight-slider__overlay\" style=\"background-color: rgba(0, 0, 0, 0.4)\"><\/div>\n\t\t\t\t\t<a  tabindex=\"-1\" href=\"https:\/\/www.sutherlandglobal.com\/insights\/whitepaper\/the-importance-of-healthcare-secret-shopper-surveys\" class=\"insight-item-link\"><span class=\"screen-reader-text\">The Importance of Healthcare Secret Shopper Surveys and Action Plan for QHPs Under CMS<\/span><\/a>\n\t\t\t\t\t<div class=\"insight-slider__content-inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"drawer-text\" style=\"color:#FFFFFF;\">Whitepaper<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"insight-slider__details\">\n\t\t\t\t\t\t\t<a  tabindex=\"-1\" href=\"https:\/\/www.sutherlandglobal.com\/insights\/whitepaper\/the-importance-of-healthcare-secret-shopper-surveys\" class=\"insight-block-title\" style=\"color:#FFFFFF;\">\n\t\t\t\t\t\t\t\tThe Importance of Healthcare Secret Shopper Surveys and Action Plan for QHPs Under CMS \n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"btn-main btn-white-arrow\">\n\t\t\t\t\t\t\t\t<a  tabindex=\"-1\" href=\"https:\/\/www.sutherlandglobal.com\/insights\/whitepaper\/the-importance-of-healthcare-secret-shopper-surveys\" aria-label=\"The Importance of Healthcare Secret Shopper Surveys and Action Plan for QHPs Under CMS\">Read More<span class=\"screen-reader-text\">Read More &#8211; The Importance of Healthcare Secret Shopper Surveys and Action Plan for QHPs Under CMS<\/span><\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div> 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marketo-form no-overlap-prev-block no-overlap-next-block remove-padding\" id=\"marketo-form-249404d6-6cb5-4ec8-9413-4caa9a153e95\" style=\"background-image:linear-gradient(to right, transparent, transparent)\"><div class=\"contactus-form-main contactus-main\"><div class=\"contactus-form-inner\"><div class=\"marketo-form__column\" style=\"background-image:url(https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/contact-background-1.jpg)\"><div class=\"mb-form__header\"><h2 style=\"color:#2C3546\">Contact Us<\/h2><\/div><div id=\"marketo-form-form-2076\" class=\"mb-form__wrap\"><div class=\"mb-form__success-msg hide\">Thanks for reaching out! We look forward to talking soon.<\/div><form class=\"marketo-form__form mktoForm\" id=\"mktoForm_2076\" data-forminstance=\"marketo-form-249404d6-6cb5-4ec8-9413-4caa9a153e95-mktoForm-2076\" data-munchkin=\"668-NEQ-306\" data-formid=\"2076\"><\/form><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":19,"featured_media":80186,"parent":1429,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_trash_the_other_posts":false,"editor_notices":[],"footnotes":""},"class_list":["post-46905","page","type-page","status-publish","has-post-thumbnail"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.6 (Yoast SEO v25.9) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Healthcare Digital Transformation Solutions - Sutherland<\/title>\n<meta name=\"description\" content=\"We help healthcare enterprises improve patient outcomes with AI-driven, human-centric solutions that streamline operations and deliver personalized experiences.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sutherlandglobal.com\/industries\/healthcare\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Healthcare\" \/>\n<meta property=\"og:description\" content=\"We help healthcare enterprises improve patient outcomes with AI-driven, human-centric solutions that streamline operations and deliver personalized experiences.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.sutherlandglobal.com\/industries\/healthcare\" \/>\n<meta property=\"og:site_name\" content=\"Sutherland - 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