{"id":31708,"date":"2024-04-04T11:38:36","date_gmt":"2024-04-04T11:38:36","guid":{"rendered":"https:\/\/www.sutherlandglobal.com\/?page_id=31708"},"modified":"2025-11-28T00:35:15","modified_gmt":"2025-11-28T08:35:15","slug":"energy-and-utilities","status":"publish","type":"page","link":"https:\/\/www.sutherlandglobal.com\/industries\/energy-and-utilities","title":{"rendered":"Energy and Utilities"},"content":{"rendered":"<div class=\"insight-banner-with-slider-wrapper \"  style=\"opacity: 0;visibility: hidden;background: linear-gradient(180deg, #EDEFEE, #FFFFFF);\">\n    <div class=\"insight-banner-with-slider-row\">\n        <div class=\"insight-banner-with-slider-left\">\n                            <p class=\"insight-banner-with-slider-subtitle\" style=\"color: #2c3546;\">ENERGY AND UTILITIES<\/p>\n            \n                            <h1 class=\"insight-banner-with-slider-title\" style=\"color: #2c3546;\">Powering Tomorrow\u2019s Energy with Smarter Solutions<\/h1>\n            \n            \n                            <div class=\"btn-main btn-secondary\">\n                    <a href=\"#form\" class=\"insight-banner-with-slider-link\"\n                    >\n                        Talk to our Experts                    <\/a>\n                <\/div>\n                    <\/div>\n\n        <div class=\"insight-banner-with-slider-right\" data-arrows-visiblity=\"yes\" \n        data-auto-rotating=\"yes\">\n                    \n            <div class=\"insight-banner-with-slick-slider\">\n            \n                            \n                                                        <div class=\"insight-banner-with-slick-slide slide insight slide-insight\" data-url=\"https:\/\/www.sutherlandglobal.com\/insights\/blog\/ai-driven-meter-to-cash-for-utilities\">\n                        <img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"472\" src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Modern-Utilities-859x507-1.jpg?w=800\" class=\"insight-thumbnail\" alt=\"Modern Utilities\" title=\"Reimagining Meter-to-Cash: How AI and HITL Are Driving Efficiency for Modern Utilities\" srcset=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Modern-Utilities-859x507-1.jpg 859w, https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Modern-Utilities-859x507-1.jpg?resize=300,177 300w, https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Modern-Utilities-859x507-1.jpg?resize=768,453 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" data-attachment-id=\"74994\" data-permalink=\"https:\/\/www.sutherlandglobal.com\/modern-utilities-859x507\" data-orig-file=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Modern-Utilities-859x507-1.jpg\" data-orig-size=\"859,507\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;1&quot;}\" data-image-title=\"Modern Utilities\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Modern-Utilities-859x507-1.jpg?w=300\" data-large-file=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/Modern-Utilities-859x507-1.jpg?w=859\" \/>\n                        <div class=\"insight-details\">\n                            <a href=\"https:\/\/www.sutherlandglobal.com\/insights\/blog\/ai-driven-meter-to-cash-for-utilities\" class=\"insight-title\">\n                                Reimagining Meter-to-Cash: How AI and HITL Are Driving Efficiency for Modern Utilities                            <\/a>\n                            <div class=\"insight-button btn-main btn-white-arrow\">\n                                <a href=\"https:\/\/www.sutherlandglobal.com\/insights\/blog\/ai-driven-meter-to-cash-for-utilities\" aria-label=\"Reimagining Meter-to-Cash: How AI and HITL Are Driving Efficiency for Modern Utilities\">\n                                    Read More                                    <span class=\"screen-reader-text\">\n                                        Read More \u2013 Reimagining Meter-to-Cash: How AI and HITL Are Driving Efficiency for Modern Utilities                                    <\/span>\n                                <\/a>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                \n                \n                \n                                \n            \n            <\/div>\n        <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"wp-block-sutherland-overview overview-main\" id=\"counter-ceacdc79-aa30-46e5-ac54-b3160071c15c\"><div class=\"overview-main-inner overview-onelayout\"><div class=\"overview-onelayout__inner-section\"><div class=\"overview-onelayout__left-wrap\" style=\"align-items:flex-start\"><div class=\"overlay\" style=\"background-color:rgba(255, 255, 255, 0.5)\"><\/div><div class=\"overview-onelayout__title-section\" style=\"text-align:left\"><h2 style=\"color:#FFFFFF\">.<\/h2><p style=\"color:#2C3546\">As the energy transition, grid modernization, regulations and customer experience expectations drive rapid change, providers in the Energy and Utility sector must innovate to deliver cleaner energy, smarter infrastructure, and better customer experiences.<br><br>Sutherland helps leading providers drive decarbonization, decentralization, and digitalization. With deep industry expertise and advanced digital tools, like AI-driven asset management, predictive analytics, and automation, we modernize operations to boost service innovation and enable seamless, proactive customer engagement. From improving grid resilience to scaling digital operations, we help you lead with agility and impact.<\/p><\/div><\/div><div class=\"overview-onelayout__counter-section\" style=\"align-items:flex-start\"><div class=\"overview-onelayout__counter-inner\" style=\"text-align:left\"><div class=\"overview-onelayout__rightTitle\"><p style=\"color:#2C3546\">DIGITAL OUTCOMES DELIVERED<\/p><\/div><div class=\"overview-onelayout__counter-boxes\"><div class=\"overview-onelayout__counter-box\"><div class=\"overview-onelayout__counter-content\" style=\"text-align:left\"><div class=\"overview-onelayout__counter-title\"><span style=\"color:#2C3546\" class=\"counter_num start\">30<\/span><span style=\"color:#2C3546\" class=\"counter_sign\"><strong>%<\/strong><\/span><\/div><p class=\"overview-onelayout__counter-description\" style=\"color:#2C3546\">Uplift in efficiency<\/p><\/div><\/div><div class=\"overview-onelayout__counter-box\"><div class=\"overview-onelayout__counter-content\" style=\"text-align:left\"><div class=\"overview-onelayout__counter-title\"><span style=\"color:#2C3546\" class=\"counter_num start\">30<\/span><span style=\"color:#2C3546\" class=\"counter_sign\">%<\/span><\/div><p class=\"overview-onelayout__counter-description\" style=\"color:#2C3546\">Improvement in QA<\/p><\/div><\/div><div class=\"overview-onelayout__counter-box\"><div class=\"overview-onelayout__counter-content\" style=\"text-align:left\"><div class=\"overview-onelayout__counter-title\"><span style=\"color:#2C3546\" class=\"counter_num start\">15<\/span><span style=\"color:#2C3546\" class=\"counter_sign\">%<\/span><\/div><p class=\"overview-onelayout__counter-description\" style=\"color:#2C3546\">Gain in support efficiency<\/p><\/div><\/div><div class=\"overview-onelayout__counter-box\"><div class=\"overview-onelayout__counter-content\" style=\"text-align:left\"><div class=\"overview-onelayout__counter-title\"><span style=\"color:#2C3546\" class=\"counter_num start\">56<\/span><span style=\"color:#2C3546\" class=\"counter_sign\">%<\/span><\/div><p class=\"overview-onelayout__counter-description\" style=\"color:#2C3546\">Increase in collections<\/p><\/div><\/div><div class=\"overview-onelayout__counter-box\"><div class=\"overview-onelayout__counter-content\" style=\"text-align:left\"><div class=\"overview-onelayout__counter-title\"><span style=\"color:#2C3546\" class=\"counter_num start\">10<\/span><\/div><p class=\"overview-onelayout__counter-description\" style=\"color:#2C3546\">Point Uplift in NPS<\/p><\/div><\/div><div class=\"overview-onelayout__counter-box\"><div class=\"overview-onelayout__counter-content\" style=\"text-align:left\"><div class=\"overview-onelayout__counter-title\"><span style=\"color:#2C3546\" class=\"counter_num start\">90<\/span><span style=\"color:#2C3546\" class=\"counter_sign\">%<\/span><\/div><p class=\"overview-onelayout__counter-description\" style=\"color:#2C3546\">Reduction in unapplied cash backlog<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n\t\t\t<div id=\"casestudy-slider-1\" class=\"wp-block-sutherland-casestudy-slider case-study-slider show-heading no-overlap-prev-block\">\n\t\t\t\t<style>\n\t\t\t\t\t#casestudy-slider-1.case-study-slider .casestudy-slider__title-section .casestudy-slider__arrows button{border-color:#26235d !important;background-color:rgba(228, 227, 245, 0.2) !important;}#casestudy-slider-1.case-study-slider .casestudy-slider__title-section .casestudy-slider__arrows svg path{fill:#26235d !important;stroke:#26235d !important;}\t\t\t\t<\/style>\n\t\t\t\t<div class=\"casestudy-slider show-arrows show-dots\">\n\t\t\t\t\t<div class=\"casestudy-slider__inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__title-section\" style=\"background-color: #FFFFFF\">\n\t\t\t\t\t\t\t\t<h2 style=\"color: #272F3D\">Case Studies<\/h2>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"transformation-stories-slider__arrows\">\n\t\t\t\t\t\t\t<div class=\"casestudy-slider__arrows\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<button class=\"prevarrow transformation-stories-previous\">\n\t\t\t\t\t\t\t\t\t\t\t<svg width=\"10\" height=\"14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t\t\t\t\t\t\t<path d=\"M8.28315 12.5242L8.28317 12.5242C9.07228 11.7188 9.07228 10.4099 8.28317 9.60455L6.16673 7.44446C5.79008 7.06005 5.79009 6.43995 6.16673 6.05554L8.24909 3.93023C9.03883 3.12421 9.07333 1.8157 8.31298 1.00696C7.91578 0.584481 7.38938 0.375 6.86352 0.375C6.35066 0.375 5.83739 0.574296 5.44397 0.975831C5.44397 0.975832 5.44397 0.975833 5.44397 0.975834L1.21684 5.29024L1.21683 5.29024C0.427722 6.09562 0.427722 7.40448 1.21683 8.20986L5.44395 12.5242C6.229 13.3253 7.49834 13.3253 8.28315 12.5242Z\" fill=\"black\" stroke=\"#26235D\" stroke-width=\"0.75\" 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data-permalink=\"https:\/\/www.sutherlandglobal.com\/insights\/case-study\/energy-provider-achieved-productivity-savings\/attachment\/us-energy-provider\" data-orig-file=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/US-Energy-Provider.jpg\" data-orig-size=\"859,507\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"US Energy Provider\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/US-Energy-Provider.jpg?w=300\" data-large-file=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/US-Energy-Provider.jpg?w=859\" \/>\t\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__overlay\" style=\"background-color: rgba(0, 0, 0, 0.5)\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sutherlandglobal.com\/insights\/case-study\/energy-provider-achieved-productivity-savings\" class=\"case-study-item-link\"><span class=\"screen-reader-text\">30% Increase in Operational Effectiveness: Transforming the Global Operating Model for a Leading U.S. Energy Provider with Intelligent Automation<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__content-inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"drawer-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tCase Study\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__details\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sutherlandglobal.com\/insights\/case-study\/energy-provider-achieved-productivity-savings\" class=\"case-study-block-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t30% Increase in Operational Effectiveness: Transforming the Global Operating Model for a Leading U.S. Energy Provider with Intelligent Automation \n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"btn-main btn-white-arrow\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sutherlandglobal.com\/insights\/case-study\/energy-provider-achieved-productivity-savings\" aria-label=\"30% Increase in Operational Effectiveness: Transforming the Global Operating Model for a...\">Read More<span class=\"screen-reader-text\">Read More &#8211; 30% Increase in Operational Effectiveness: Transforming the Global Operating Model for a Leading U.S. Energy Provider with Intelligent 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href=\"https:\/\/www.sutherlandglobal.com\/insights\/case-study\/leading-clean-energy-provider-improved-qa\" class=\"case-study-item-link\"><span class=\"screen-reader-text\">30% Uplift in Quality Assurance: Transforming Customer Exprience for a Leading Clean Energy Provider<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__content-inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"drawer-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tCase Study\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__details\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sutherlandglobal.com\/insights\/case-study\/leading-clean-energy-provider-improved-qa\" class=\"case-study-block-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t30% Uplift in Quality Assurance: Transforming Customer Exprience for a Leading Clean Energy Provider \n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"btn-main btn-white-arrow\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sutherlandglobal.com\/insights\/case-study\/leading-clean-energy-provider-improved-qa\" aria-label=\"30% Uplift in Quality Assurance: Transforming Customer Exprience for a Leading Clean Energy...\">Read More<span class=\"screen-reader-text\">Read More &#8211; 30% Uplift in Quality Assurance: Transforming Customer Exprience for a Leading Clean Energy Provider<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div> \n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__slide\" role=\"listitem\" aria-label=\"Sutherland delivers $2.7M in Cost Savings and 20% Performance Uplift for World Kinect Corporation with Oracle Workload Migration to AWS Cloud\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__content\"  data-url=\"https:\/\/www.sutherlandglobal.com\/insights\/case-study\/world-kinect-oracle-workload-migration-aws-cloud\">\n\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"859\" height=\"507\" src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/WKC_hero_859x507.jpg?w=859\" class=\"attachment-1032 size-1032\" alt=\"Sutherland delivers $2.7M in Cost Savings and 20% Performance Uplift for World Kinect...\" title=\"Sutherland delivers $2.7M in Cost Savings and 20% Performance Uplift for World Kinect...\" srcset=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/WKC_hero_859x507.jpg 859w, https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/WKC_hero_859x507.jpg?resize=300,177 300w, https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/WKC_hero_859x507.jpg?resize=768,453 768w\" sizes=\"auto, (max-width: 859px) 100vw, 859px\" data-attachment-id=\"17775\" data-permalink=\"https:\/\/www.sutherlandglobal.com\/insights\/case-study\/world-kinect-oracle-workload-migration-aws-cloud\/attachment\/wkc_hero_859x507\" data-orig-file=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/WKC_hero_859x507.jpg\" data-orig-size=\"859,507\" data-comments-opened=\"0\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"WKC_hero_859x507\" data-image-description=\"\" data-image-caption=\"\" data-medium-file=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/WKC_hero_859x507.jpg?w=300\" data-large-file=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/WKC_hero_859x507.jpg?w=859\" \/>\t\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__overlay\" style=\"background-color: rgba(0, 0, 0, 0.5)\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sutherlandglobal.com\/insights\/case-study\/world-kinect-oracle-workload-migration-aws-cloud\" class=\"case-study-item-link\"><span class=\"screen-reader-text\">Sutherland delivers $2.7M in Cost Savings and 20% Performance Uplift for World Kinect Corporation with Oracle Workload Migration to AWS Cloud<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__content-inner\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"drawer-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tCase Study\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"casestudy-slider__details\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sutherlandglobal.com\/insights\/case-study\/world-kinect-oracle-workload-migration-aws-cloud\" class=\"case-study-block-title\">\n\t\t\t\t\t\t\t\t\t\t\t\t\tSutherland delivers $2.7M in Cost Savings and 20% Performance Uplift for World Kinect Corporation with Oracle Workload Migration to AWS Cloud \n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"btn-main btn-white-arrow\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.sutherlandglobal.com\/insights\/case-study\/world-kinect-oracle-workload-migration-aws-cloud\" aria-label=\"Sutherland delivers $2.7M in Cost Savings and 20% Performance Uplift for World Kinect...\">Read More<span class=\"screen-reader-text\">Read More &#8211; Sutherland delivers $2.7M in Cost Savings and 20% Performance Uplift for World Kinect Corporation with Oracle Workload Migration to AWS Cloud<\/span><\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div> \n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\n\n\n<div id=\"tabs-ebf87e55-3e52-4e8d-86ff-f2eac33ce8db\" class=\"wp-block-sutherland-tabs tabs-block-main\" style=\"background-image:linear-gradient(111deg, #1D1D47 0%, #212152 44%, #AC154C 100%);background-color:#26235D\"><div class=\"tabs-title-section\" style=\"text-align:left\"><h2 style=\"color:#FFFFFF\">Our Solutions<\/h2><p style=\"color:#FFFFFF\">We help Energy and Utility companies deliver better customer experiences that create real value.<\/p><\/div><div class=\"tabs-section-main\"><div class=\"tabs-header\"><div class=\"tabs-header-inner\" style=\"background-color:\"><ul><li class=\"active\"><a data-target=\"#tabs-1\">Digital CX<\/a><\/li><li class=\"\"><a data-target=\"#tabs-2\">Digital Operations<\/a><\/li><li class=\"\"><a data-target=\"#tabs-3\">Digital Foundation<\/a><\/li><\/ul><\/div><\/div><div class=\"tabs-body\">\n<div class=\"wp-block-sutherland-tab-item tabs-content active layout-1\" id=\"tabs-1\"><span class=\"mobile-tab-title\">new tab<\/span><div class=\"tabs-content-inner\"><div class=\"tabs-content-section\"><div class=\"tab-block-content\">\n<p>Create and deliver AI-powered customer journeys that connect every channel, solve issues faster, reduce churn, and boost engagement.<\/p>\n\n\n\n<div class=\"wp-block-sutherland-only-button sutherland-button\" id=\"button-dde55a94-933d-474f-9c66-8354a2ee8695\" style=\"text-align:left\"><a href=\"https:\/\/www.sutherlandglobal.com\/services\/digital-cx \" class=\"btn-main btn-arrow\" target=\"_self\" rel=\"noopener\">Learn More<\/a><\/div>\n<\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-sutherland-tab-item tabs-content layout-1\" id=\"tabs-2\"><span class=\"mobile-tab-title\">Digital Operations<\/span><div class=\"tabs-content-inner\"><div class=\"tabs-content-section\"><div class=\"tab-block-content\">\n<p>Streamline collections, billing, and finance operations with smart automation and analytics to cut costs and boost efficiency.<\/p>\n\n\n\n<div class=\"wp-block-sutherland-only-button sutherland-button\" id=\"button-cd6724bd-655f-40f9-9300-418b089dcf66\" style=\"text-align:left\"><a href=\"https:\/\/www.sutherlandglobal.com\/services\/digital-operations\" class=\"btn-main btn-arrow\" target=\"_self\" rel=\"noopener\">Learn More<\/a><\/div>\n<\/div><\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-sutherland-tab-item tabs-content layout-1\" id=\"tabs-3\"><span class=\"mobile-tab-title\">Digital Foundation<\/span><div class=\"tabs-content-inner\"><div class=\"tabs-content-section\"><div class=\"tab-block-content\">\n<p><strong>Application Modernization<br><\/strong>Accelerate modernization and management with AI-led engineering to boost uptime, strengthen resilience, and increase agility.<\/p>\n\n\n\n<div class=\"wp-block-sutherland-only-button sutherland-button\" id=\"button-f3580987-3f61-4434-88db-da647bfcd3d4\" style=\"text-align:left\"><a href=\"https:\/\/www.sutherlandglobal.com\/services\/application-services\" class=\"btn-main btn-arrow\" target=\"_self\" rel=\"noopener\">Learn More<\/a><\/div>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Cloud Transformation<\/strong><br>Optimize hybrid cloud performance while cutting costs and downtime with predictive infrastructure management and self-healing systems.<\/p>\n\n\n\n<div class=\"wp-block-sutherland-only-button sutherland-button\" id=\"button-395fcd5f-0385-4250-820d-36fdaee12d58\" style=\"text-align:left\"><a href=\"https:\/\/www.sutherlandglobal.com\/services\/cloud\" class=\"btn-main btn-arrow\" target=\"_self\" rel=\"noopener\">Learn More<\/a><\/div>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Connected Intelligence &amp; Data Transformation<\/strong><br>Eliminate data silos to unlock unified insights, deliver personalized experiences, and maximize revenue opportunities.<\/p>\n\n\n\n<div class=\"wp-block-sutherland-only-button sutherland-button\" id=\"button-9b267181-8cbc-4d7e-885d-c2c7da1ea3b8\" style=\"text-align:left\"><a href=\"https:\/\/www.sutherlandglobal.com\/services\/connected-intelligence\" class=\"btn-main btn-arrow\" target=\"_self\" rel=\"noopener\">Learn More<\/a><\/div>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Data and AI Security<\/strong><br>Strengthen trust and resilience with AI-driven data safeguards, proactive vendor risk management, and end-to-end security.<\/p>\n\n\n\n<div class=\"wp-block-sutherland-only-button sutherland-button\" id=\"button-d9c8cea2-b7b6-4e55-9014-644e15aa9145\" style=\"text-align:left\"><a href=\"https:\/\/www.sutherlandglobal.com\/services\/artificial-intelligence\/data-and-ai-security\" class=\"btn-main btn-arrow\" target=\"_self\" rel=\"noopener\">Learn More<\/a><\/div>\n\n\n\n<div style=\"height:15px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div><\/div><\/div>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-sutherland-three-column-text three-column-text-main three-column-text-layout-column-4-view\" style=\"background-image:linear-gradient(0deg, #EDEFEE 0%, #FFFFFF 100%)\"><div class=\"three-column-text-main__title-section\" style=\"text-align:left\"><h2 style=\"color:#2C3546\">Why Sutherland<\/h2><\/div><div class=\"three-column-text-main__box-section\"><div class=\"three-column-text-main__inner-box\"><div class=\"three-column-text-main__boxes\"><div class=\"three-column-text-main__box\"><div class=\"three-column-text-main__box-inner\"><div class=\"three-column-text-main__box-content\"><h3 style=\"color:#2C3546\">Outcome-Based Engagement Model<\/h3><p style=\"color:#2C3546\">We take full ownership across the entire life cycle. With 63% of our work tied to client KPIs, we drive measurable outcomes: 30% improvement in quality scores, 10-point NPS uplift, 56% higher collection rates, and 93% overall CSAT.<\/p><\/div><\/div><\/div><div class=\"three-column-text-main__box\"><div class=\"three-column-text-main__box-inner\"><div class=\"three-column-text-main__box-content\"><h3 style=\"color:#2C3546\">End-to-End Partner in Transformation<\/h3><p style=\"color:#2C3546\">We work across your entire value chain to drive agility and resilience. Our Digital Engineering and BPaaS models ensure rapid innovation paired with sustainable, continuous value and lower total cost of ownership.<\/p><\/div><\/div><\/div><div class=\"three-column-text-main__box\"><div class=\"three-column-text-main__box-inner\"><div class=\"three-column-text-main__box-content\"><h3 style=\"color:#2C3546\">Advanced Capabilities<\/h3><p style=\"color:#2C3546\">Leverage our market-leading capabilities in AI, intelligent automation, advanced analytics, and cloud engineering through tailored models that suit your needs.<\/p><\/div><\/div><\/div><div class=\"three-column-text-main__box\"><div class=\"three-column-text-main__box-inner\"><div class=\"three-column-text-main__box-content\"><h3 style=\"color:#2C3546\">Trusted by Global Leaders<\/h3><p style=\"color:#2C3546\">We build modular, reusable platforms that scale-as-a-service \u2014 82+ clients, 20+ delivery locations, 17K+ experts, and 80+ NPS \u2014 driving large-scale, platform-driven transformations.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n\t\t\t\t<div id=\"counter-538bf4a6-2461-4256-a5f9-ee4c4394b24e\" class=\"wp-block-sutherland-insights-block overlap-prev-block insights-block-layout-3\" style=\"background-color:#FFFFFF;\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"insights-block-type-3\">\n\t\t\t\t\t\t\t\t<style>\n\t\t\t\t\t\t\t\t#counter-538bf4a6-2461-4256-a5f9-ee4c4394b24e .insight-slider__inner .insights__title-section .insights-block__arrows button{border-color:#26235d !important;background-color:rgba(228, 227, 245, 0.2) !important;}#counter-538bf4a6-2461-4256-a5f9-ee4c4394b24e .insight-slider__inner .insights__title-section .insights-block__arrows svg path{fill:#26235d !important;stroke:#26235d !important;}\t\t\t\t\t\t\t\t<\/style>\n\t\t\t\t\t\t\t\t<div class=\"insight-slider__inner\">\n\t\t\t\t\t\t\t\t\t<div class=\"insights__title-section\" style=\"background-color:#FFFFFF;\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h2 style=\"color:#2C3546 !important;\">Thought Leadership<\/h2>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"insights-block__arrows-insights-slider\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"insights-block__arrows\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<button class=\"prevarrow\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg width=\"10\" height=\"14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<path d=\"M8.28315 12.5242L8.28317 12.5242C9.07228 11.7188 9.07228 10.4099 8.28317 9.60455L6.16673 7.44446C5.79008 7.06005 5.79009 6.43995 6.16673 6.05554L8.24909 3.93023C9.03883 3.12421 9.07333 1.8157 8.31298 1.00696C7.91578 0.584481 7.38938 0.375 6.86352 0.375C6.35066 0.375 5.83739 0.574296 5.44397 0.975831C5.44397 0.975832 5.44397 0.975833 5.44397 0.975834L1.21684 5.29024L1.21683 5.29024C0.427722 6.09562 0.427722 7.40448 1.21683 8.20986L5.44395 12.5242C6.229 13.3253 7.49834 13.3253 8.28315 12.5242Z\" fill=\"black\" stroke=\"#26235D\" stroke-width=\"0.75\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tPrevious\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/button>\t\t\t\t\t\t\t\t\t\t\t\t\t\t<button class=\"nextarrow\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<svg width=\"10\" height=\"14\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<path d=\"M1.34185 12.5242L1.34183 12.5242C0.552723 11.7188 0.552723 10.4099 1.34183 9.60455L3.45827 7.44446C3.83492 7.06005 3.83491 6.43995 3.45827 6.05554L1.37591 3.93023C0.586175 3.12421 0.551672 1.8157 1.31202 1.00696C1.70922 0.584481 2.23562 0.375 2.76148 0.375C3.27434 0.375 3.78761 0.574296 4.18103 0.975831C4.18103 0.975832 4.18103 0.975833 4.18103 0.975834L8.40816 5.29024L8.40817 5.29024C9.19728 6.09562 9.19728 7.40448 8.40817 8.20986L4.18105 12.5242C3.396 13.3253 2.12666 13.3253 1.34185 12.5242Z\" fill=\"black\" stroke=\"#26235D\" stroke-width=\"0.75\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/svg>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tNext\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/button>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"insights-block-row-3 insight-slider__slide-main slick-init-loader\" data-slide-autoplay=\"true\" data-slide-arrows=\"true\" data-slide-dots=\"true\" style=\"background-color:#FFFFFF;\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"insight-slider__slide\">\n\t\t\t\t<div class=\"insight-slider__content\">\n\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"540\" height=\"319\" src=\"https:\/\/www.sutherlandglobal.com\/wp-content\/uploads\/sites\/2\/energy-and-utilities-859x507-1.jpg?w=540\" class=\"attachment-540x size-540x\" alt=\"2025 Outlook | Energy &amp; 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